Shipping Policy

Last Updated: October 26, 2023

Thank you for shopping at thalvion.top. We are committed to providing you with the best possible shipping experience. Please read our shipping policy carefully to understand how your order will be processed and shipped.

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be extended during holidays, new product launches, or other high-volume periods. We appreciate your patience.

Shipping Methods & Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-10 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. We are not responsible for any delays caused by the shipping carrier or customs clearance.

Shipping Costs

Shipping costs depend on the shipping method selected and the total value of your order. We offer:

  • Free Standard Shipping on all orders over $50 USD.
  • For orders under $50 USD, a flat rate shipping fee will apply, calculated at checkout.

Expedited shipping costs will be calculated at checkout based on the weight and destination of your order.

International Shipping

We proudly offer international shipping to customers in the United States (US) and the European Union (EU).

For international orders:

  • Standard international shipping rates apply and will be calculated at checkout.
  • Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office prior to placing your order to avoid unexpected charges.
  • Delivery times for international orders can vary significantly due to customs processing and local postal services.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your shipment directly on the carrier’s website.

Lost or Damaged Packages

If your package is lost in transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue.

If you receive a damaged package, please take photos of the damage before opening it and contact us within 48 hours of delivery. We will assist you with a replacement or refund.

Contact Information

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us: